Operated by Snapi INC., a Delaware corporation (“Snapi,” “we,” “us”).
PLEASE READ THESE TERMS CAREFULLY. SECTION 11 (LIMITATION OF LIABILITY) AND SECTION 16 (DISPUTE RESOLUTION; ARBITRATION; CLASS-ACTION WAIVER) AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT AND TO PARTICIPATE IN A CLASS ACTION.
1. Acceptance of these Terms
These Terms of Service (“Terms”) are a binding agreement between you and Snapi governing your access to and use of the Snapi desktop application, website, and related services (the “Service”). By installing, accessing, or using the Service — including by clicking “I agree,” creating an account, or subscribing to a paid plan — you agree to these Terms and to our Privacy Policy, incorporated by reference. If you do not agree, do not use the Service.
2. Eligibility and age
You must be at least 13 years old to use the Service. The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are under 18, you may use the Service only with the involvement and consent of a parent or guardian.
3. License to use the software
Subject to these Terms, Snapi grants you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the Snapi desktop application on devices you own or control, for your personal or educational use. We retain all right, title, and interest in the Service. You may not (a) copy, modify, distribute, sell, lease, or sublicense the Service; (b) reverse engineer it except where law expressly permits; (c) circumvent any security, usage-metering, or licensing mechanism; (d) remove proprietary notices; or (e) use the Service to build a competing product. This license terminates automatically if you breach these Terms.
4. Accounts, plans, subscriptions, and billing
4.1 Plans. The Service is freemium: a Free tier and a paid “Pro” subscription. Pricing is shown at purchase (currently Pro at $7.99/month, and a discounted student rate of $4.99/month for users who verify an eligible .edu email; prices may change with notice as described in Section 14).
4.2 Billing via Stripe. Paid subscriptions are billed directly by us through our payment processor, Stripe. By subscribing, you authorize us and Stripe to charge your payment method the applicable recurring fee plus any taxes.
4.3 Automatic renewal. Your Pro subscription automatically renews at the end of each billing period at the then-current price, until you cancel. At checkout we obtain your express affirmative consent to these renewal terms and send a confirmation. For any subscription that auto-renews, we send a periodic reminder (at least annually) disclosing the product, renewal frequency and amount, and how to cancel.
4.4 How to cancel. You may cancel at any time from your dashboard (“Manage subscription”); cancellation is at least as easy as signing up and does not require contacting support. Cancellation stops future renewals and takes effect at the end of the current paid period; you retain Pro access until then.
4.5 Refunds. Fees are governed by our Refund & Cancellation Policy, incorporated by reference. Where a jurisdiction grants a statutory cancellation/refund right, that right applies notwithstanding this Section.
4.6 Free tier. We may offer, modify, or discontinue the Free tier at any time. It is provided “as is” and may have feature, usage, or rate limits.
5. Acceptable use
You agree not to use the Service to: violate any law or third party’s rights; infringe intellectual property; capture or process another person’s confidential, personal, or educational records without authorization; attempt to defeat, disable, or stress-test the Service or its providers; or use the Service to commit academic misconduct in violation of your institution’s rules. Snapi is a study and comprehension aid, not a service for completing assessments on your behalf.
6. Your content and your local “second brain”
6.1 You own your content. As between you and Snapi, you own the screen regions you capture (“Snips”), the recognized text, the answers you save, your study cards, and your search index (collectively, “Your Content”). Snapi claims no ownership of Your Content.
6.2 It stays on your device. By design, Your Content is stored locally on your device as your personal “second brain.” There is no Snapi database holding Your Content, and we do not sync, back up, host, or retain Your Content on our servers. You are responsible for your own backups.
6.3 The limited license we need to operate. To answer a Snip, the Service must transmit the captured image (and, in grounded modes, a search query derived from it) to our third-party AI providers as described in Section 7 and our Privacy Policy. You grant Snapi only the limited license needed to process and transmit that content for the sole purpose of providing the Service to you at your request. We do not use Your Content to train AI models, and we do not sell it.
7. Third-party services (Google, OpenAI & Anthropic)
The Service relies on third-party AI providers to generate answers: the Google Gemini API (operated by Google LLC), the OpenAI API (operated by OpenAI, L.L.C.), and the Anthropic API (operated by Anthropic PBC), together with Google Search in grounded modes. Which provider receives a given request depends on the model you select: the Free tier uses the free-tier models (Gemini 3.1 Flash-Lite, Claude Haiku 4.5, and GPT-5.4 Nano), while Pro lets you choose across the providers’ flagship models, including Gemini 3.1 Pro, Claude Opus 4.8, and GPT-5.5 Pro. When you request an answer, the captured image and prompt (and, in grounded modes, a search query) are sent only to the provider whose model you selected. Snapi’s managed service is configured to use each provider’s paid, billing-enabled API tier, under which (per each provider’s published terms) prompts and responses are not used to train that provider’s models, are retained only briefly for abuse, safety, and legal purposes, and are not subject to routine human review.
8. Privacy and data processing
Our handling of data is described in the Privacy Policy.
9. AI output — accuracy disclaimer (important)
THE SERVICE USES GENERATIVE AI. AI-GENERATED ANSWERS MAY BE INACCURATE, INCOMPLETE, OUTDATED, OR WRONG, AND MAY APPEAR CONFIDENT AND AUTHORITATIVE EVEN WHEN INCORRECT (“HALLUCINATIONS”). SNAPI DOES NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY ANSWER.
Outputs are produced by probabilistic models that neither we nor you control, may change over time, and depend on third-party providers. The Service is a study and comprehension aid only — not a substitute for your own judgment, for verified sources, or for professional advice. Answers are not legal, medical, financial, academic-grading, or safety advice. You must independently verify any answer before relying on it for any consequential decision, including academic submissions, and you are solely responsible for your use of any output.
10. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, SNAPI DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that any answer will meet your requirements. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SNAPI AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SNAPI’S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID SNAPI IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.
These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
12. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Snapi and its owners, employees, and agents from any third-party claims, damages, liabilities, and reasonable costs arising out of: (a) your use of the Service in violation of these Terms; (b) Your Content or what you choose to capture and submit, including capturing another person’s personal, confidential, or educational records without authorization; (c) your violation of any law or third-party right; or (d) your use of any answer.
13. Suspension and termination
You may stop using the Service and cancel any subscription at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, or to protect the Service or its users. On termination your license in Section 3 ends and you should uninstall the Service; Your Content remains on your device. Sections that by their nature should survive (including 6, 9, 10, 11, 12, 15, 16) survive termination.
14. Changes to these Terms
We may update these Terms. For material changes we will provide reasonable notice (e.g., by email or in-app) and update the version and effective date. For material changes to Sections 11 or 16, we will seek your renewed affirmative agreement, and the prior version applies to you until you accept the new one.
15. Governing law and venue
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and, where applicable, the Federal Arbitration Act. Subject to Section 16, you and Snapi agree to the exclusive jurisdiction and venue of the state and federal courts located in Delaware. Nothing in this Section limits any mandatory consumer-protection rights you have under the law of your home jurisdiction.
16. Dispute resolution; arbitration; class-action waiver
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS HOW DISPUTES ARE RESOLVED AND LIMITS YOUR RIGHTS.
16.1 Informal resolution first. Before filing any claim, you agree to contact us at support@snapi.gg and try in good faith to resolve the dispute informally for at least 30 days.
16.2 Carve-outs. Either party may bring an individual claim in small-claims court, and seek injunctive relief in court to protect intellectual property or stop unauthorized use. These Terms do not waive any non-waivable statutory right.
16.3 Class-action waiver. You and Snapi agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
17. Miscellaneous
These Terms (with the Privacy Policy and Refund & Cancellation Policy) are the entire agreement between you and Snapi regarding the Service and supersede prior agreements. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. Notices to us go to support@snapi.gg.
Contact: Snapi INC. — support@snapi.gg